Shipping & Returns
SHIPPING POLICY
Please allow up to 3 business days (not including weekends or holidays) for us to process our order.
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IRL Orders - 2-3 Working Days
U.K. Orders - 4-5 Working Days
EU Orders - 4-5 Working Days
Rest of World Orders - Up To 15 Working Days
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For shipments outside of Europe, please note that the shipping rates are not inclusive of any customs, or import duties that could be levied when the package reaches your destination country.
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Due to shipping restrictions, we are not able to ship to Post Office boxes. When placing your order, you must provide us with an address where our delivery service can obtain a signature upon delivery of your shipment.
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All transactions are shown in Euro. All prices quoted on this website are accurate at the time of publication.
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When you place an order with Sewphie a confirmation of your order and the amount charged to your credit card, will be sent to the email address you have registered with us. This document will contain your unique order number and details of the items you have purchased. Please keep this documentation somewhere safe in the unlikely event you have a problem.
RETURN & EXCHANGE POLICY
As all Sewphie pieces are unique 1-of-1's, returns & exchanges will not be accepted.
As most items are custom made from pre loved garments, there may be minor flaws with your product.
We do not accept returns or exchanges for items bought at our pop-up events. Please ensure you are 100% happy with your selects before making a purchase.
Your satisfaction is of the utmost importance to us. However, on the rare occasion you receive a product deemed faulty, please get in touch - but any exchange will be at our discretion.
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Cancellation Policy
Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. After this your product has gone into production and therefore cannot be cancelled.